We bought a used truck from Brandt at Northside this past fall. It was one of the easiest buying experiences I've had. We also brought the truck in for a warranty repair after purchase and that was also easily done and hassle free. We would work with Brandt again!
We were allowed to bring the vehicle home overnight to get a really good idea if we wanted to make a trade. My husband returned the vehicle the next morning and said we would take it and that we would be back later in the day to finalize the deal. I was to meet my husband there after work. While waiting for him I was approached by two separate people asking if I had been waited on or needed anything. Once my husband arrived, we were met by Brandt Mayhood who had all of the paperwork ready for our signatures. He was very polite, knowledgeable, and made the experience an all around pleasant one.
Have an awesome service department and friendly people working there, but prices are very high on new vehicles. Look up Holzhauers out of Nashville, Illinois best prices in illinois on Ford dodge and gmc vehicles
This was not our first time trading at Northside. Each time we have dealt with them, they have been kind, courteous, knowledgeable and very easy to work with.
Terrible service. Had to pay a substantial amount of money for a repair. The issue was never fully resolved. Do not recommend. Gave us a loner with a bad tail light and was not undrrstanding with the situation. Car came back filthy when it was gave to them clean.
I have been buying vehicles off of Jake and Northside for about 10 years now. I purchased 10 or 11 vehicles. They always find me exactly what I'm looking for. I've never felt pressured. The vehicles are always well maintained and really clean. Josh in their financing Department has always went above and beyond to find me the best possible financing. Their service department has always made me feel like I was important. I love that the first oil change is free and that there is a free car wash every Saturday morning. I highly recommend shopping at Northside Ford.
They appreciate their customers and have no problem expressing that by their actions.
Would trade with them again.
Northside Ford Lincoln is a US Car Dealer based in Effingham, Illinois. Northside Ford Lincoln is located at 1312 N Keller Dr, Effingham, IL 62401, USA.
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