Great place for lunch. Large pizza buffet and salad bar. Staff are very nice and always friendly.
When we arrived, there were 4 people in one booth. We were told to seat ourselves & the server would be right with us. 15 minutes later s he brought us menus and 10 minutes later we got our water. More time passed, two others came in and sat down. S he came back and took our order, 2 personal pan pizzas, breadsticks and salad bar. We had hoped to get the breadsticks with our salad, but we got that about 3 minutes before our pizza. We went to the salad bar which looks like it had not been tended to a all afternoon, carrots were dry looking and the lettuce was brown and a almost gone. In this time 4 more people came in. The two people that came in after us went to salad bar and requested more lettuce, about 10 minutes later server came out and dumped 2 bags of lettuce into the dirty bowl with the brown lettuce. Waited to get our check and box for pizza, never came . Went to the register to pay then I am offered a box. There looked to be 3 people there, as cook, a delivery girl and a server. Bathroom was dirty. The server was very friendly. I see this as a management issue. We will never go to this pizza hut again unless it gets new management. We a always wondered why is never looked busy with , guess we have our answer. That star was for the server.
This place is terrible, I ordered pasta the waitress said it would be 15 - 20 min. I took a seat and waited. After 20 min I came up to the counter for my order and was told that she forgot to make it☹️. The manager said that it would be 8 minutes she would put my pasta in immediately. I waited another 8 minutes, she gave me the pasta, I went to the car and checked on my order- there was no garlic bread. I went back in and let her know that the menu said that there should have been garlic bread with my order, the manager said "that's for dine in only". I told her that was NOT what the menu stated. I was VERY Disappointed and upset, I will NOT go there again.this place was not busy at the time and very dirty.
This location is usually understaffed. The server was very friendly but you could tell she was stressed. They had a hard time keeping up with the buffet even tho it wasn't that busy.
DO NOT GO HERE. PERIOD. We ordered 8 pizzas 3 hours in advance, needing them for a party. THEY APPARENTLY, "Just received the order" AND JUST STARTED ON IT WHEN WE GOT THERE. There was even a guy behind us in line who had ordered some pizza online. THEY DIDN'T EVEN KNOW WHAT HE HAD ORDERED AND HE LIVED AN HOUR AWAY IN NEWTON!!! We were late to our party thanks to this whole fiasco. POOR MANAGEMENT. POORLY TRAINED AND MINIMAL STAFF. They had 3 people working there. One of which gave a bit of an attitude towards my mother, yet couldn't even count how many pizzas we had ordered.
Pizza Hut is a US Meal Delivery based in Effingham, Illinois. Pizza Hut is located at 205 N Keller Dr, Effingham, IL 62401, USA.
Please contact with Pizza Hut using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Pizza Hut opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.